Terms of Service

Last updated: [Date]

Welcome to PG's Chair ("we," "us," "our"). These Terms of Service ("Terms") govern your use of our website (pgschair.com), our booking system, and the hair braiding services we provide. By booking an appointment, submitting a form on our site, or opting in to text messages from us, you agree to these Terms.

1. Services

PG's Chair provides hair braiding and related salon services booked through our online booking system. Service availability, pricing, and appointment durations are subject to change and will be confirmed at the time of booking.

2. Appointments, Deposits & Cancellations

• Booking: Appointments may be booked online through our booking system or by contacting us directly.
• Deposits: [Describe your deposit policy here — e.g., "A non-refundable deposit of $X is required to secure your appointment."]
• Cancellations: [Describe your cancellation window and any fees — e.g., "Cancellations made less than 24/48 hours before your appointment may be subject to a cancellation fee."]
• No-shows: [Describe your no-show policy.]
• Late arrivals: [Describe your grace period and what happens if a client arrives late — e.g., shortened service, rescheduling.]

3. Intake Forms & Health Disclosures

Before your first appointment, you'll be asked to complete an intake form covering hair and scalp health, allergies, and service preferences. Accurate and complete answers help us provide safe, appropriate service. Failure to disclose relevant allergies, scalp conditions, or sensitivities may affect the outcome of your service, and PG's Chair is not responsible for reactions or complications arising from undisclosed conditions.

4. Service Outcomes & Redo Policy

• Braiding styles vary based on hair type, density, length, and condition; we'll discuss what's realistic for your hair during consultation.
• [Describe your redo/correction policy here — e.g., "If you have concerns about your style, please contact us within X days of your appointment so we can address them."]
• Extensions/braiding hair provided by the client are used as-is; we are not responsible for the quality of client-provided hair.

5. Text Messaging (SMS) Terms

By opting in to text messages through our website or intake form, you agree to receive text messages from PG's Chair at the phone number you provide, including appointment reminders, booking confirmations, and promotional offers.

• Message frequency: Varies.
• Message and data rates may apply based on your mobile carrier and plan.
• Reply HELP for help, or STOP at any time to opt out of future messages.
• Consent to receive text messages is not a condition of purchasing any service.
• Carriers are not liable for delayed or undelivered messages.

6. Payments

[Describe accepted payment methods, deposit handling, and refund policy here.]

7. Third-Party Services

We use third-party platforms to operate our business, including a booking and client-management system (Bella Booking) and SMS messaging services. Your information may be processed by these providers as described in our Privacy Policy.

8. Limitation of Liability

To the extent permitted by law, PG's Chair is not liable for indirect, incidental, or consequential damages arising from your use of our services, website, or booking system. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

10. Contact Us

Questions about these Terms? Contact us at:
[Business email]
[Business phone number]
[Business address, if applicable]

This document is a general template and does not constitute legal advice. Given that PG's Chair collects health-related information (allergies, scalp conditions) and operates an SMS messaging campaign, we'd recommend a licensed attorney review this before it goes live — particularly the liability, health-disclosure, and cancellation sections, which should reflect your actual policies exactly.